Why should I choose MNX Voice for my business? It’s a question we’ve been asked a few times, and I wanted to put together some information that helps explain the reasons customers are choosing to use our services.

While you may have more experience with a traditional analog phone system — often provided by either the phone or cable company —  a VoIP system can save you money every month, offers much more flexibility and provides you with features that will become indispensable once you have them at your fingertips.

Below are a few key areas our customers have mentioned as reasons why those chose us.

 

Local Support

We’re a local business with offices in downtown Monroe, MI. We’re from Monroe, and have been a part of the business community for over 10 years providing Managed IT support services.

We have the expertise to discuss your voice needs, and help you determine the proper solution for your business.

 

Business Process Improvement

You want communications integrated into your business processes, and some of the features you can add once you move to MNX Voice make that possible.Routing calls to sales agents onsite or in the field, recording calls to improve customer service, creating an inbound call center for support services, or as simple as day-night mode to transfer calls after hours. Many of these can’t be done with a traditional phone system.

 

 

Lower Cost

We’re seeing an average savings of over 40% vs. analog phone deployments.  The upfront cost of hardware is dramatically lower vs an onsite hosted PBX solution so there is no need for you to shell out large amounts of capital to get your system up and running smoothly.

 

Features and Benefits

 

The MNX Voice mobile phone app allows you to conduct business anywhere. With internet or power outages, we can seamlessly route calls to your mobile or other phones, plus the ability to make and take your business calls from your desk or mobile phone.

A few other notable features include:

  • Find Me/Follow Me, online faxing and fax to email
  • Auto attendants, call recording, voicemail to email
  • Business hour rules, and personal ring strategies

 

Check out the full feature list at https://mnxvoice.com and call us today to schedule a demo — (888) 877-7118